Partner Support Specialist with French and English

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Employer: Prohuman
Domain:
  • Customer Support - Client Service
  • Education - Training
  • IT Hardware
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 12.05.2019
    Remote work: On-site
    Short company description

    With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

    Requirements

    Requirements:

    Advanced knowledge of written and spoken French and English
    2 years of experience in a similar position
    Ability to manage large amounts of information
    Team working abilities
    Prioritization, meeting deadlines

    Responsibilities

    Responsibilities:

    Executing the onboarding of resellers interested in joining the company program
    Following up on every step of the process and making sure that they are completed within agreed turnaround time
    Offer consultancy on all aspects of the onboarding process to internal and external stakeholders
    Delivering trainings on the process to resellers and internal users/new colleagues
    Proactively address to stakeholders the situations with exceeded turnaround time, proposes and implements actions
    The communication will be done via email, phone, conference call, SharePoint, as adequate

    Other info

    What we offer:
    Attractive salary
    Lunch vouchers
    Private healthcare and more

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