WEB PLATFORMS SUPPORT RESPONSIBLE with FRENCH

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Angajator: RIAN PARTNERS
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Mioveni
  • Actualizat la: 04.09.2019
    Remote work: On-site
    Scurta descriere a companiei

    We are RIAN & Partners, a 100% Romanian concept – recruitment agency and we provide specialized human resources management services within the industrial field.

    Our goal is clear and simple: to improve every recruitment and organizational development processes. We support ambitious businesses to find the proper human capital for their development plans. We offer guidance to dynamic candidates in order to find their dream job.

    Cerinte

    •A curious person who keeps up with all the novelties in the digital domain;
    •A pleasant, positive and polite person in online communications;
    •Customer oriented;
    •A proactive and enthusiastic team player.

    Responsabilitati

    •Provides support to all request (bugs, incidents, information or access demands) coming from digital managers from all over the countries who encounter difficulties in using the company digital platforms;
    •Qualifies the support request and provides solutions;
    •Follows up the subject and ensures that the stakeholder receives the answer in the appropriate time and in a useful manner;
    •Updates and enriches the library of solution files used by the whole support teams;
    •Maintains and updates the procedures describing the support process for platform users;
    •Measures the satisfaction level for all the solved request and proposes action plans for improvement.

    Aplicand la acest anunt va exprimati acordul ca datele dvs. sa fie transmise si procesate de catre RIAN PARTNERS. Consultati Politica de procesare a datelor personale a RIAN PARTNERS >>

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