CUSTOMER ADVISOR with ENGLISH Night shifts
Acest job nu mai este activ!Vezi toate job-urile Concentrix + Webhelp active.Vezi toate job-urile CUSTOMER ADVISOR with ENGLISH Night shifts active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | Concentrix + Webhelp |
Domeniu: |
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Tip job: | full-time |
Nivel job: | Student/Absolvent |
Orase: |
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Actualizat la: | 24.07.2019 |
Remote work: | On-site |
We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.
Cerinte
WHAT WE OFFER:
We offer you great income and a pleasant working environment in the city center
Attractive salary package: 3100 Ron, 250 Ron monthly bonus based on performances and 320 Ron flexible benefits
Night Schedule: Monday – Sunday 16:00 - 1:00; 1:00 - 10:00; 9:00 - 18:00 (less often)
First day at work: 4 July 2019
We want you to be successful and to ensure you maximize your earnings, you will be fully trained and supported by a company renowned for developing its staff.
WHAT YOU WILL BE DOING:
Your role will be to assist American customers and hotel partners via phone, chat and email regarding customer bookings, requests from partners and guests.
You will provide solutions for cancelations, property complaints, amendments, resending reservations to partners, check availability and inventory issues, billing.
REQUIRED PROFILE:
English language proficiency
Customer oriented person, excellent communication skills (active listening), quick learner
Proactive and a great team player
WHO WE ARE:
WEBHELP is a French group specialized in customer care management, with 50 000 employees working in 140 contact centers located in 35 countries, among which are Romania, France, Morocco, Belgium, UK, Portugal, Holland, India, Switzerland, Italy,, Germany, Poland, Csech Republic, etc. Number 1 in Europe and ranked in Top 7 Best Global BPO and customer experience companies, WEBHELP Group continues to increase its teams, promoting a policy of customer and employee satisfaction.
WEBHELP counts more than 2000 employees in Romania, working in 4 contact centers located in Bucharest, Galati, Iasi and Ploiesti and some of our biggest clients are : Sephora, Samsung, Vodafone, Orange,
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