CUSTOMER ADVISOR with ENGLISH Night shifts

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Vezi toate job-urile CUSTOMER ADVISOR with ENGLISH Night shifts active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: Concentrix + Webhelp
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 24.07.2019
    Remote work: On-site
    Scurta descriere a companiei

    We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.

    Cerinte

    WHAT WE OFFER:

    We offer you great income and a pleasant working environment in the city center
    Attractive salary package: 3100 Ron, 250 Ron monthly bonus based on performances and 320 Ron flexible benefits
    Night Schedule: Monday – Sunday 16:00 - 1:00; 1:00 - 10:00; 9:00 - 18:00 (less often)
    First day at work: 4 July 2019
    We want you to be successful and to ensure you maximize your earnings, you will be fully trained and supported by a company renowned for developing its staff.

    Responsabilitati

    WHAT YOU WILL BE DOING:

    Your role will be to assist American customers and hotel partners via phone, chat and email regarding customer bookings, requests from partners and guests.
    You will provide solutions for cancelations, property complaints, amendments, resending reservations to partners, check availability and inventory issues, billing.

    Alte informatii

    REQUIRED PROFILE:

    English language proficiency
    Customer oriented person, excellent communication skills (active listening), quick learner
    Proactive and a great team player

    WHO WE ARE:

    WEBHELP is a French group specialized in customer care management, with 50 000 employees working in 140 contact centers located in 35 countries, among which are Romania, France, Morocco, Belgium, UK, Portugal, Holland, India, Switzerland, Italy,, Germany, Poland, Csech Republic, etc. Number 1 in Europe and ranked in Top 7 Best Global BPO and customer experience companies, WEBHELP Group continues to increase its teams, promoting a policy of customer and employee satisfaction.
    WEBHELP counts more than 2000 employees in Romania, working in 4 contact centers located in Bucharest, Galati, Iasi and Ploiesti and some of our biggest clients are : Sephora, Samsung, Vodafone, Orange,

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