09.05.2025 | Full-time | Schneider ElectricAnd problem description in our CRM tool. Escalate cases to the technical support engineers for advanced troubleshooting and resolution; Take full ownership of all customers issues until resolution and ensure timely follow up on all commitments; Respond to requests on product pricing and features; Ensures back
Uita-te mai târziu15.04.2019 | Full-time | Bucureşti | Schneider Electric | Will be - Providing post sales support to customers on UPS (uninterrupted power supply) - Validate entitlement, assisting customers with unit diagnosis and troubleshooting - Logging customer details and problem description for all customers - Escalating cases to the technical support engineers for advanced
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