13.05.2024 | Full-time | Cluj-Napoca | HCLTechRequirements Quality Analyst for Service Desk will act as a Subject Matter Expert with respect to communication and technical knowledge for the analysts in MSC. Support the operations on any issues or concerns related to communication and technical. Monitor calls and gives feedback to agents
Uita-te mai târziu13.05.2024 | Full-time | Cluj-Napoca | 7N7N is an agent for high-end IT professionals. For over 30 years of operation we have proven that a clear and transparent financial modelcollaboration exclusively with experts in their respective fields, and taking good care of them, comprise the best possible IT consulting model. We act
Uita-te mai târziu13.05.2024 | Full-time | Cluj-Napoca | 7NIn programming (in Polish) Comprehensive and personal project support from one of a 7N Agent . Priority regarding project continuity and quality. See what one 7N
Uita-te mai târziu13.05.2024 | Full-time | Cluj-Napoca | SteelcaseBut are not limited to software installation, software configuration, user account management across systems, user training, re that users are kept informed, through appropriate channels, of the progress and resolution of incidents/requests assigned to the Service Desk team/stigate, diagnose
Uita-te mai târziu13.05.2024 | Full-time | Cluj-Napoca | ZowieTo repetitive questions around return policy, order status, etc., and saves time for customer service agents, who can then proactively turn website visitors into paying customers. It can work as an add-on with existing tools (Zendesk, Shopify, Gorgias, etc.) or become a standalone customer service platform. We
Uita-te mai târziu13.05.2024 | Full-time | Cluj-Napoca | Orange Business ServicesManagement, collection, provisioning across all other solutions in IT systems and also core network (GSM) solutions. Large number of requests (from customers, business agents, technical signals) transformed by a complex business logic are daily passing through our provisioning solutions. Our efficient
Uita-te mai târziu13.05.2024 | Full-time | Cluj-Napoca | SwingDev - a hippo companyAt it, you’ve come to the right place. About the role We're currently seeking a proactive and technically savvy person to join the team of Product Managers, working on one of our products - First Connect (FC) which brings a powerful tool to the table a comparative rater. This feature allows insurance agents
Uita-te mai târziu13.05.2024 | Full-time | Cluj-Napoca | VertivThis knowledge to products and Customer environments; Providing accuracy in Case Management to meet the agreed SLA’s and score minimum 85% of the agreed SLA’s; Providing excellent customer service by achieving minimum 85% on internal/external customer incident submissions Provide assistance to Sales/Field Agents
Uita-te mai târziu13.05.2024 | Full-time | Cluj-Napoca | GroupamaSarcini si ResponsabilitatiRealizează si verifica calculul de comisioane directe, indirecte si bonusuri pentru toate canalele de vanzare asigurari (angajati, agenti, brokeri, bancassurance) alocate, reconciliaza sumele calculate cu intermediarii dupa caz si trimite la plata;Inregistreaza sumele
Uita-te mai târziu13.05.2024 | Full-time | Cluj-Napoca | Orange Business ServicesProvisioning across all other solutions in IT systems and also core network(GSM) solutions. Large number of requests (from customers, business agents,technical signals) transformed by a complex business logic are daily passingthrough our provisioning solutions. Our efficient and cost effectivearchitecture
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