18.04.2024 | Full-time | Otopeni | StefaniniOf the problems and drive resolutions to permanently address the users' issues. Coordinate investigation with other support teams, if needed (e.g., with infrastructure support team); Analyze and understand IT related business requirements, perform gap assessments/interpret the client's requirements to identify
Uita-te mai târziu16.04.2024 | Full-time | Otopeni | StefaniniWith resolution of issues, requests and challenges related to the systems in scope of support. Gather information related to incidents, determine the root cause of the problems and drive resolutions to permanently address the users' issues. Coordinate investigation with other support teams, if needed (e.g
Uita-te mai târziu01.04.2019 | Full-time | Bucureşti | Inaxio Consulting | He/She assists with the following tasks as well - Acknowledge and take appropriate action on tickets (investigation, diagnose, updates and resolution) - Provide solutions in a timely fashion for all issues, ensuring that contractual agreements and client expectations are met - Make sure tickets
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