Locuri de muncă de User Support Hardware în Bucureşti Sector

29.03.2019 | Full-time | Bucureşti | Vauban | &Tasks - Provides Digital expertise - Enlightens with digital experience the solutions imagined by Product Owner (best practices, consistency with market standards-) - Gives advice on possible improvements in product backlog - Supports Product Owner in Product Backlog priorization - Proposes priorization

29.03.2019 | Full-time | Bucureşti | Vauban | Specifications including SQL and parameterization formulas for regulatory reporting tool; - Identify, write, validate test cases and perform IT testing, participate in error investigation process. - Provide user assistance, production monitoring and support of regulatory reporting process; - Participate

25.03.2019 | Full-time | Bucureşti | Vauban | Manage requests coming directly from users or the other support teams; - Escalate the incidents to appropriate development team (support level 3) when required; - Liaise with relevant IT teams regarding new functional and technical enhancements; - Technical and applicative monitoring of the platform

25.03.2019 | Full-time | Bucureşti | Vauban | And request - Incident management; - Pick-up calls on a shared hotline; - Features explanations; - Knowledge transfer for new joiners and users; - Crisis management if needed; Release management (5%) - Study release impacts on production; - Install applicative packages coming from development team on pre-pre

21.03.2019 | Full-time | Bucureşti | Vauban | In demanding customer and/or end-user technical support environments Technical exposure/knowledge on POS/payment systems is a strong plus Experience in security and/or Internet services is considered a plus Technical exposure/knowledge of ATM related technologies is a plus Able to communicate at sufficient