08.06.2024 | Full-time | GenpactTo reduce helpdesk queries and help in process improvements· Adhere the internal compliance policy and guideline established by the management on their daily operational activities· Perform daily internal audit to ensure all Invoices - queries are handled as per the guidelinesQualifications we seek in you
Uita-te mai târziu08.06.2024 | Full-time | GenpactThe platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines• Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example - slurs, cuss words, adult content, etc.)• The role also involves
Uita-te mai târziu08.06.2024 | Full-time | GenpactOperating in a fast-paced, dynamic environmentResponsibilities• Provide resolution to maintain standards of quality• Review content and provide resolution based on prescribed guidelines• Recognize trends and patterns and raise issues timely• Provide insights to help improve the support to the users
Uita-te mai târziu07.06.2024 | Full-time | GenpactOperating in a fast-paced, dynamic environmentResponsibilities• Provide resolution to maintain standards of quality• Review content and provide resolution based on prescribed guidelines• Recognize trends and patterns and raise issues timely• Provide insights to help improve the support to the users
Uita-te mai târziu01.06.2024 | Full-time | Cluj-Napoca | GenpactSenior Process Associate - French - Hybrid ClujResponsibilities• Processing of PO and Non-PO invoices performing primary review against set guidelines; performing online checks as specified - eg. duplicates, wrong scanning, wrong address; accuracy and duplicate audit of data entry and invoices; process
Uita-te mai târziu25.05.2024 | Full-time | GenpactAgreements efficiently and accurately from start to finish including logging and updating the contract management system.• Be the product/solution expert that can guide internal groups and external resellers towards the most relevant products based on the needs of the end-customer• Though not a Sales role
Uita-te mai târziu23.05.2024 | Full-time | GenpactAnd supports others with coaching on completion of metrics • Works or helps and guides junior colleagues on difficult account reconciliation - escalation cases • Manage complex customer accounts • Acts as a buddy of new joiners during business specific training, shadowing • Is the second voice collector within
Uita-te mai târziu23.05.2024 | Full-time | GenpactInvestigated, resolved, and communicated accurately using internal tools and systems. • Proactively raise incoherences, ask questions when guidance is unclear or incomplete.• Understand and remain up to date with content policies and guidelines shared by the customer.• Give feedback for policies/tools
Uita-te mai târziu20.05.2024 | Full-time | GenpactOperating in a fast-paced, dynamic environmentResponsibilities• Review content and provide resolution based on prescribed guidelines• Provide resolution to maintain standards of quality• Recognize trends and patterns and escalate issues timely• Provide insights to help improve the support to the users
Uita-te mai târziu17.05.2024 | Full-time | GenpactWhich could be in text, image, audio, video or other format daily • Identify content that is not in compliance with requirements and flag for action • Understand and remain up to date with content policies and guidelines shared by the customer• Give feedback for policies/tools/processes improvements
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