27.05.2024 | Full-time | Bosch GroupAnd resolving issues related to the ServiceNow platform, implemented use cases and integrations to 3rd party applications. Qualifications Ideal 2+ years’ experience with ServiceNow implementation; 1+ years’ experience with at least one of the following ServiceNow modules Customer Service Management (CSM
Uita-te mai târziu26.05.2024 | Full-time | Cluj-Napoca | Murrplastik Systemtechnik GmbHAs a Service technician - support agent (f/m/d) Münster, Bielefeld, Kassel area Your main tasks Service work on site at the customer's premises (installation of hardware - software - demonstrations) together with experienced service specialists Documentation of customer activities in CRM and MS Office
Uita-te mai târziu26.05.2024 | Full-time | GenpactThe efficiency of service,• Tracking and managing CSAT due to training, present training scores, cooperating with hiring to improve quality of hires• Providing weekly training updates• Shadowing agent transactions to stay up to date with product/ process changes and making necessary updates to training material
Uita-te mai târziu26.05.2024 | Full-time | ZowieTo repetitive questions around return policy, order status, etc., and saves time for customer service agents, who can then proactively turn website visitors into paying customers. It can work as an add-on with existing tools (Zendesk, Shopify, Gorgias, etc.) or become a standalone customer service platform. We
Uita-te mai târziu26.05.2024 | Full-time | Allianz Technology SE Romania BranchAllianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India
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