26.05.2024 | Full-time | GenpactThe efficiency of service,• Tracking and managing CSAT due to training, present training scores, cooperating with hiring to improve quality of hires• Providing weekly training updates• Shadowing agent transactions to stay up to date with product/ process changes and making necessary updates to training material
Uita-te mai târziu25.05.2024 | Full-time | GenpactFeedback for policies/tools/processes improvements • Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to • Train other team members regarding the daily tasks whenever urgent and requested by the manager • Perform tasks requested by the manager to ensure KPI’s
Uita-te mai târziu25.05.2024 | Full-time | GenpactReceivable Collections - Senior Process Associate- German - Remote RO Your job will involve invoice and payment processing, workflow management and issue resolution. Responsibilities • The purpose of this position is to communicate verbally/in written with the clients and the related departments in order
Uita-te mai târziu25.05.2024 | Full-time | GenpactRegarding the daily tasks whenever necessary and requested by the manager;• Maintain and develop relationships with relevant markets and client
Uita-te mai târziu25.05.2024 | Full-time | Genpactmanagement• Telephonic and written communication with the customers• Telephonic and written communication with the rest of the departments• Provide to AR team manager or customer several reports on the AR activity based on the request• Attend weekly cash calls with process owners where is applicable
Uita-te mai târziu24.05.2024 | Full-time | Genpact& external stakeholder·Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary·Ensure
Uita-te mai târziu23.05.2024 | Full-time | Cluj-Napoca | GenpactReceivable Collections - Senior Process Associate- English - Hybrid ClujYour job will involve invoice and payment processing, workflow management and issue resolution. The purpose of this position is to communicate verbally/in written with the clients and the related departments in order to collect the debt
Uita-te mai târziu23.05.2024 | Full-time | GenpactImprovements • Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to • Train other team members regarding the daily tasks whenever urgent and requested by the manager • Perform tasks requested by the manager to ensure KPI’s and all performance metrics are met• Uphold
Uita-te mai târziu23.05.2024 | Full-time | Genpact& external stakeholder·Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary·Ensure
Uita-te mai târziu23.05.2024 | Full-time | GenpactResolution/dispute management• Telephonic and written communication with the customers• Telephonic and written communication with the rest of the departments• Provide to AR team manager or customer several reports on the AR activity based on the request• Attend weekly cash calls with process owners where
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