09.05.2025 | Full-time | Schneider ElectricAnd problem description in our CRM tool. Escalate cases to the technical support engineers for advanced troubleshooting and resolution; Take full ownership of all customers issues until resolution and ensure timely follow up on all commitments; Respond to requests on product pricing and features; Ensures back
Uita-te mai târziu24.07.2024 | Full-time | TD SYNNEX Bucharest S.r.l.Job Purpose Certified engineer with specialist single (in some cases multiple) vendor, multiple technology knowledge within a BU supporting, primarily working internally/externally with the partner base and sales organisation on defining solutions and projects Responsibilities Ability to support
Uita-te mai târziu15.04.2019 | Full-time | Bucureşti | Schneider Electric | Will be - Providing post sales support to customers on UPS (uninterrupted power supply) - Validate entitlement, assisting customers with unit diagnosis and troubleshooting - Logging customer details and problem description for all customers - Escalating cases to the technical support engineers for advanced
Uita-te mai târziu21.03.2019 | Full-time | Bucureşti | Huawei Enterprise Romania GSC | Evaluations based on key performance indicators for Romania GTAC engineers and present the data on a regular basis to product line leaders. - Analyzes - audits technical tickets according with an established quality criteria - Identifies opportunities for individual and team coaching. Offer Motivational
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