27.05.2025 | Full-time | GenpactAnd driving process improvements. Perform operational tasks within Customer Servicing area. Resolution of tasks accurately and efficiently to achieve the fixed service level target. Coordinating all required continuous improvement actions. Responsibilities ·Executing the transaction quality measurement
Uita-te mai târziu27.05.2025 | Full-time | GenpactTasks oCall handling oChannel handling oCustomer enquiries oSales support oNew business oPolicy issuance oPayment processing oPolicy amendments Refunds oRenewals oCancellations oComplaint handling oCustomer surveys (NPS) oSanctions screening oFraud management oResource demand planning oTraining
Uita-te mai târziu22.05.2025 | Full-time | Amazon Development Center Romania S.R.L.Be an advantage; - Experience in outsourcing business processes, operational processes; database management will be an advantage; - Ability to make decisions based on the recommendations provided and in the presence of unclear contexts; - Extensive experience with the Internet and search engines; - Quick search
Uita-te mai târziu21.05.2025 | Part-time | SnaphuntProvide fast, prioritized assistance to key customers - Manage call-back services and follow-up communications - Log and classify all customer interactions (received, attended, abandoned) - Analyze call data and report service activity and feedback - Monitor and control real-time call center operations
Uita-te mai târziu20.05.2025 | Full-time | GenpactQuality Analyst (Auditor) - Senior Process Associate - Spanish - On site Bucharest We are seeking a skilled Senior Quality Analyst (Auditor) with a strong background in the BPO industry to join our team. This role will support one of the world’s largest social media platforms by ensuring high standards
Uita-te mai târziu19.05.2025 | Full-time | SnaphuntContact - Update the database of customers and document activities and history for further contacts and campaigns - Comply with schedule and policies - Identify potential sales leads and transfer to sales team where applicable The Profile - You speak and write Polish at a native level and your are fluent
Uita-te mai târziu19.05.2025 | Part-time | SnaphuntTo optimize processes and meet business objectives. - Ensure Compliance Keep all efforts aligned with internal guidelines and legal requirements. The Profile - A proactive relationship-builder with a sales, marketing, or outreach background. - Strong understanding of SEO and the role of backlinks in boosting
Uita-te mai târziu19.05.2025 | Full-time | Job SquadWith existing customers and partners to solve their issues within guidelines - Ensure the delivery of an efficient and very high quality customer experience at every contact - Update the database of customers and document activities and history for further contacts and campaigns - Comply with schedule
Uita-te mai târziu16.05.2025 | Full-time | Cluj-Napoca | AlstomRelated process in a new cutting-edge field. You’ll work alongside your future colleagues who are dedicated, hard-working fun teammates. You will be in charge of aiding the buyers in their day-to-day tasks related to procurement operations. You will work closely with teams across the business
Uita-te mai târziu14.05.2025 | Full-time | Growmodo GmbHIntegration Apply a working knowledge of AI tools and principles (e.g., natural language processing, recommendation systems, personalization) to enhance user experiences in practical and meaningful ways. - Stay Up to Date Keep current with evolving design trends, emerging tools, and new technologies
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