17.04.2024 | Full-time | Cluj-Napoca | AccentureInterface between the client and the system or application. Dedicated to quality, use communication skills to keep systems running. Our future colleague willReceives and logs all e-mail/web/phone call and ensures proper documentationPerforms customer request/problem identification and follows defined
Uita-te mai târziu14.04.2024 | Full-time | AccentureThat support professional Accenture Technology, we investigate and explore new technologies to determine how our clients can use them - helping their business innovate, grow and Infrastructure Service Incident Management Associate provides functional and/or technical support
Uita-te mai târziu12.04.2024 | Full-time | AccentureThat support professional Accenture Technology, we investigate and explore new technologies to determine how our clients can use them - helping their business innovate, grow and Infrastructure Service Incident Management Associate provides functional and/or technical support
Uita-te mai târziu12.04.2024 | Full-time | AccentureThat support professional Accenture Technology, we investigate and explore new technologies to determine how our clients can use them - helping their business innovate, grow and Infrastructure Service Incident Management Associate provides functional and/or technical support
Uita-te mai târziu17.04.2019 | Full-time | Bucureşti | Accenture | The organization to achieve full compliance with corporate sustainability standards and focused on quality; - Address any problems/grievances with the Coordinator/Manager/ that may have an impact on productivity and operations; - Take steps to improve performance based on coaching
Uita-te mai târziu26.03.2019 | Full-time | Bucureşti | Accenture | Mails/web/phone calls and ensure proper documentation; -Research of required information using available resources, user guides and match complaints with known errors and issues; -Support in using application functionalities, identification of possible workaround; -Identify and escalate priority issues
Uita-te mai târziu15.04.2019 | Full-time | Bucureşti | Accenture | The dealers of our client (an automotive company) in day by day operations with specific applications; - Receive and assess warranty claims submitted electronically by the car dealers, according to defined procedures; - Receive and log in the ticketing system all e-mail/ web/ phone call and ensure proper
Uita-te mai târziu26.03.2019 | Full-time | Bucureşti | Accenture | Firewalls - Understanding of networking concepts and components (DNS, DHCP, NAT, firewall, proxy, web filters, switches, routers etc.) - Establish expertise in several functional areas within CCS Office risk management areas including application delivery solutions and network support related services
Uita-te mai târziu26.03.2019 | Full-time | Bucureşti | Accenture | And conflict management skills - Receives and assess claims according to defined procedures - routines. - Receives and logs all e-mail/web/phone call and ensures proper documentation. Performs claim assessment and follows defined procedures to resolve correctly. - Documents verifications and customer
Uita-te mai târziu21.03.2019 | Full-time | Braşov | Accenture | & Ticketing Management IT Support related experience Customer experience Knowledge & Skills Knowledge of web applications/standalone support concepts Knowledge of remote desktop technologies Experience with Microsoft Office tools Troubleshooting of software applications University-level diploma (IT field
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