05.05.2024 | Full-time | EricssonWith Problem Management post-mortem analysis of major incidents.• Connect with field technicians during on-site interventions.• Handle from reception until closure of the Trouble Tickets under the Domain Support scope and ensure the time restoration within SLA. The role must take the accurate measures
Uita-te mai târziu15.04.2019 | Full-time | Bucureşti | Ericsson | Delivering results & meeting customer expectation -Knowledge of MSTOP, ITIL and eTOM based processes is considered a plus -Familiar with routing protocols, e.g BGP, OSPF, ISIS, VRRP, JSRP -Extended knowledge of IP specifications i.e. Redbook, IETF etc. -Solution knowledge in MPLS, layer2 & layer3 VPN
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