Locuri de muncă de Service Documentation în România

25.03.2019 | Full-time | Bucureşti | Vauban | documentation; - Is willing to develop a career in IT. - Take internal customer calls in German; - Log, troubleshoot and dispatch IT issues to the next level, with the aim of ensuring quick and effective resolution; - Collect data for internal reporting; - Ensure service level agreements are fulfilled

25.03.2019 | Full-time | Bucureşti | Vauban | The helpdesk, the infrastructure teams and the other PRD teams in the world; - Guarantee a high level of service & quality by industrializing the different processes and participating to the local and global projects and by communicating about it; - Manage Incidents raised by the users up to their resolution

25.03.2019 | Full-time | Bucureşti | Yoursoft Alternative | Experience with Storage Network Technologies and boot from SAN - Technical knowledge of HP and IBM hardware, particularly blade technology, IBM Director, HP SIM - Knowledge of Windows scripting - programming skills - Excellent written and oral communication and technical documentation skills - Ability

25.03.2019 | Full-time | Bucureşti | I.FUTURE | Student or young graduate; - Fluency in English and French; - Excellent communication and interpersonal skills; - Customer service orientation, self-motivated, reliable, proactive; - Team player; - Supports end users in day by day operations with specific applications; - Receives and logs all e

25.03.2019 | Full-time | Craiova | SMART ID DYNAMICS | Responsible for creating and configuring the test planning, writing test cases and performing functional/regression tests; - Customer orientated with good customer service, analytical, troubleshooting and task management skills - Good documentation skills (data entry, spreadsheets, analysis reports, etc

25.03.2019 | Full-time | Bucureşti | Yoursoft Alternative | Experience providing support in medium to large scale infrastructure environments; - Experience using ticketing systems; - General understanding of ITIL/IT Service Management concepts; - Demonstrated ability to coordinate and work with global cross-functional teams; - Able to effectively work through high

25.03.2019 | Full-time | Bucureşti | I.FUTURE | Fluent in English and Italian; - Be proficient in relevant computer applications (internet Explorer, Outlook usage, Microsoft Office); - Be reactive to requirements, detail-oriented and a pro-active person; - Have active listening skills, a positive -can-do- approach, customer service orientation

25.03.2019 | Full-time | Bucureşti | Yoursoft Alternative | WAS,WMQ,WMB,BPM,DB2) - Experience in HA clustering and failover - Experience in Distributed Operating Systems (Linux and Windows) - Experience in Web services (e.g., SOAP, UDDI, WSDL, etc.) - Ability to comprehend and respond to process changes, exhibit adherence and make judgmental decisions - Ability

25.03.2019 | Full-time | Bucureşti | Allianz Technology SE Munchen Sucursala Bucuresti | Technology - SLA Reporting for services - Coordination of work requests in collaboration with our provider and Service Manager - Documentation of operational processes (run books) - The service delivery manager has a detailed specialist knowledge as well as technical understanding of the services in order

25.03.2019 | Full-time | Bucureşti | I.FUTURE | Refund of products; - Acting as liaise between customer HQ and local service centers/ dealers; - Audit the warranty documentation against country specific requirements and initiate resolution according to procedures; - Escalate/ Initiate Credit Notes/ post invoices etc, prior to sending for further